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We'll guide you through the process of setting up your new printer, connecting it to your network, and installing the necessary software.
Troubleshoot connectivity issues, set up wireless printing, and resolve network conflicts to ensure seamless operation.
Resolve driver conflicts, update firmware, and fix software-related problems to get your printer working perfectly.
From paper jams and low-ink errors to print quality issues, we diagnose and solve a wide range of common printer problems.
Assistance with understanding your printer's warranty, filing claims, and connecting you with the right repair service.
Connect with a support expert instantly via live chat for real-time assistance and quick resolutions to your queries.
Our team consists of certified and experienced technicians who can diagnose and fix any printer issue, regardless of brand or model.
We know printer problems don't keep office hours. Our support is available around the clock, so you can get help whenever you need it.
We pride ourselves on providing quick, accurate solutions. Our goal is to get your printer up and running with minimal downtime.
Get high-quality support without breaking the bank. Our services are competitively priced to offer the best value for your money.
Your privacy is our priority. We use secure methods for remote access and ensure that your personal data remains confidential.
We are committed to your satisfaction. Our job isn't done until your printer is working perfectly and you're happy with the result.
Paper gets stuck in the printer. This can be caused by misaligned paper, too much paper, or foreign objects.
Need Help? Contact UsPrints are faded, streaky, or missing colors. This often relates to ink/toner levels or clogged print heads.
Troubleshoot NowPrinter won't connect to Wi-Fi or computer. Check cables, network settings, or driver installations.
Fix ConnectionThe computer shows the printer as offline or not responding. Check power, connections, and print spooler.
Resolve Offline StatusCorrupted or outdated drivers can prevent printing or cause errors. Reinstalling or updating drivers is often the solution.
Update DriversKnowing a little about how your printer works can help you identify and resolve common issues more effectively. Let's take a look under the hood.
A printer's job is to translate digital data into a physical document. This process involves a series of complex steps:
While there are many printer models, most fall into two main categories:
Understanding these parts can help you when troubleshooting:
ERROR 11 - Paper Out (MP/PC/UC/LC/EC/LE LOAD)
ERROR 12 - Open or No EP Cartridge
ERROR 13 - Paper Jam
ERROR 14 - No EP Cartridge or No Toner Cartridge
ERROR 16 - Toner Low Message
ERROR 18 - MIO Not Ready
ERROR 20 - Memory Overflow
ERROR 21 - Print Overrun
ERROR 22 - I/O Config Error/Par I/O Error/ MIO Error
ERROR 23 - I /O Not Ready
ERROR 24 - Job Memory Full
ERROR 30 - PS Error 16, PS Error 22 or 25 Error 30, PS Error XX
ERROR 40 - (Data Transfer Error)
ERROR 41 - (Temporary Print Engine Failure)
ERROR 41.1
ERROR 43
ERROR 50 - Service
ERROR 51 - Service
ERROR 52 - Service
ERROR 53 - Service
ERROR 54 - Duplex Feed Error (IID/IIID) or Main Motor Stall 2686 A/D
ERROR 55 - Internal Communication Problem
ERROR 56 - IID/IIID - Output Selector Knob not in Duplex Position, IIISi/4Si - Trying to print envelope in duplex mode
ERROR 57 - Incompatible Memory Card or Gears Seized or bad main motor or fan motor
ERROR 58
ERROR 59 - Add Memory IIISi/4Si
ERROR 60 - 2686 A/D, 4, 4+, 4P Defective Formatter PCA, IIISi/4Si: Defective SIMMS
ERROR 61 - Defective formatter PCA, MEMORY IIISi/4Si/4V - Defective memory SIMMs, reseat, remove or replace
ERROR 62.X - MEMORY IIISi/4Si/4V - Defective memory SIMMs, reseat, remove, replace
ERROR 63 - Defective Formatter PCA or defective SIMMS - reseat SIMMS or remove temporarily (IIISi/4Si/4V)
ERROR 67 - Defective formatter PCA
ERROR 79 - Software Drivers, Memory PCA's, Font Macro Cartridges, I/O Cards, Def. Toner Cartridge (4+ only)
ERROR 80
ERROR 89
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